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Transforming Maintenance Events into Customer “Wins”

  • Over 190,000 maintenance events managed!
  • One call to request maintenance
  • Completes all the leg work & paperwork
  • Serviced by vendors
    you select

SAVINGS

  • Provide Lower Cost Services
  • Deliver Alternative Parts
  • Negotiate Repairs
  • Eliminate Service Errors

WINS

Vendors Quoted.......$31,425,809
Facilities Paid............$13,530,555
Facilities Saved.........$17,895,254
% Savings.................. 56.9%
Equipment Repair Required Vendor Price Customer Savings Savings Actions Taken % Savings
Cath Lab Needs digital detector replaced $249,000 $124,500 Review market replacement cost & negotiate 50%
MRI RF Amp replacement $125,459 $113,459 Alternative part supplier 90%
Angiographic
System
X-ray tube replacement $150,000 $105,000 Identified extended warranty that needed to apply 70%
Cysto Unit CCD camera replacement $73,181 $64,181 Purchase camera from camera mfr. 87%
CT XW 8000 Workstation replacement $30,866 $27,326 Purchase computer from computer OEM 88%
Radiographic Table frozen -- Master assembly drive replacement $14,166 $14,166 Service history shows prior replacement -- 8 days remaining on warranty 100%