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Capped Cost Service Maintenance >>


Maintenance activities contribute to meeting ACR and JCAHO accreditation

Our Capped Cost Service Agreements...

  • Ensure that manufacturer’s standards are maintained without the premium costs associated with a manufacturer’s service agreement
  • Match current service coverage and include response times and up-time guarantees
  • Provide service from UDR engineers, Manufacturer’s Service and qualified Third Party Service
  • Deliver rapid response when corrective maintenance is required
  • Improve equipment utilization from our professional repairs
  • Eliminate service disruption and keep your focus on patient care

UDR establishes protocols for every Capped Cost device, featuring:

  • Choice of Service Providers - qualified Resident Service Technicians, Manufacturer’s Service or Respected Third Party Service to User Departments where previously only costly OEMs have been utilized for such devices
  • Corrective and Preventive Maintenance Coverage - including planning, scheduling, and tracking of PMs
  • Response Time Objectives - escalation plans, communication processes, as well as after-hours and on-call service protocols
  • Logistic Plans - for parts and important glassware

Bottom line, UDR draws from an extensive network of service solutions to lower costs.